Battle of the Clouds: Oracle Cloud vs. AWS vs. Azure

Cloud computing, in addition to helping you store data, also provides networking, database, hosting, etc., services on the internet.

This was made possible through cloud computing platforms, including Amazon Web Services (AWS), Microsoft Azure, and Oracle Cloud Infrastructure. 

In this article, we will compare and contrast Oracle cloud, AWS, and Azure regarding their features, pricing, and customer support to help you decide which cloud service provider to choose.

What is Oracle Cloud?

Oracle Cloud offers Infrastructure as a Service (Iaas), software as a Service (SaaS), Platform as a Service (Paas), and even Data as a Service (DaaS). Also, like other cloud computing providers, Oracle Cloud offers a subscription-based service.


Cloud computing with Amazon Web Services, AWS is comprehensive and evolving. It is a platform by It also ranks 1st among other cloud computing providers occupying over 1/3rd of the market. Its products include networking, remote computing, storage, and mobile development.

What about Microsoft Azure?

Microsoft Azure is one of the top contenders in the cloud computing world. It also offers IaaS, PaaS, and SaaS that provide networking, storage, and computing services.

1. Microsoft vs AWS vs Oracle Cloud: What are the main features?

Every cloud computing provider has features you can compare and contrast to determine which one is more deserving of your project. Here, we will look at these features as they relate to the three cloud platforms:



oracle cloud

Computing Power

High-Performance computing services like EC2.

Leverages EC2 to meet specific customer needs

Virtual Machines that allow you to host your applications in the cloud

Flexible Virtualization enables you to create a VM from a hard disc.

Virtual Machine is flexible and can be configured to meet requirements precisely for an application.

· Designed for various workloads.


EBS, Glacier, and E3 are storage services used by AWS

Azure uses Standard Archive, Blob Storage, and Disk Storage.

Storage is bought through block volumes service (1 petabyte).

DenselO for high-performance local storage.


With AWS, secure alternatives are a part of the default selection to ensure users have access to enhanced security.

With Azure, there’s an AI-powered tool – a dedicated cloud Defender that offers excellent protection,

Similar to that of AWS but has a better security approach and strong governance.

In addition, it works better with separate application controls from data.


With VPC provided by AWS, users can create private networks.

Azure’s networking rests on VPN

Oracle offers up to 700 Mbps speed that grows alongside the number of cores up to 24.6Gbps.

Database Management

AWS supports up to 6 standard database engines through a database service – Amazon RDS.

Azure supports HBase, Hadoop, Storm, and Spark through its Cortana Intelligence and SQL Server Database.

Oracle relies on advanced technology for its database management. It’s speculated that it is up to 20 years ahead of AWS.

2. Pricing models between AWS, Azure, and Oracle

While these 3 are giants in the cloud computing market, their pricing models differ. Here, we’ll see the differences in their pricing models to help you choose what’s best for your budget and project.



oracle cloud


  • Compute savings
  • On-demand
  • Dedicated
  • Reserved Instances
  • Standard
  • Resource Manager
  • Premium
  • Pay as you go
  • BYOL- Bring Your Own Licence
  • Monthly Flex

Factors that Influence Pricing: 

Some factors influence the pricing models, considering that these prices vary depending on those factors.

The table above slightly mentions how prices can differ according to region. However, we’ll be further looking at the factors and a few more:

  • Location 

    Data center locations affect the prices of host resources. The cost of electricity and demand may vary in different places; this is also the same for the rates of different regions.

  • Usage 

    Pricing or costs often depend on the amount of usage. So the more you use the services, the more you’ll have to pay.

  • Reserved Instances 

    With reserved instances, you save up to 72% on your commitments. For instance, when you run a Virtual Machine for about 5 minutes and 30 seconds with Azure, you’ll only be charged for 5 minutes. 

3. How do they differ in terms of customer support?

Each cloud computing platform has different customer support levels. They are designed to figure out how best to support their various customers, and here, we’ll be discussing these levels and the different ways they can help. 


AWS offers Basic, Developer, Business, and Enterprise Customer Support levels. 

  • The basic level is free, and tools are limited. 

  • With the Developer, Business, and Enterprise levels, you’re charged certain monthly fees ($29, $100, and $5500, respectively) and provided access to tools depending on your subscribed level. 

  • The Enterprise level is the highest level of customer support, and besides providing you with tools, you also get 24-hour access to technical support.

Microsoft Azure

Azure has similar customer support levels to AWS- Basic (free), Developer ($29), Standard ($100), and Professional ($1,000). 

  • The difference between Azure and AWS is that while AWS provides tools, Azure grants you access to technical engineers. 

  • Their response times differ with your subscribed customer level. 

  • The Professional level, being the highest level, gives 24-hour access to engineers and provides you with tools. It’s also cheaper ($1,000) compared to the highest level for AWS.

Oracle Cloud

Oracle’s customer support differs from AWS and Azure, considering that it doesn’t come in levels and is tailored for certain customers. These levels include Platinum, Priority, and Premier. 

  • The platinum level is offered freely with 24-hour access to engineers and tools, but only suitable for SaaS customers.

  • The Priority level also offers 24-hour access to engineers. Depending on the severity, the response time is usually between 15 minutes to local business days. It’s only suitable for Iaas and PaaS customers.

  • The Premier level comes at no additional costs, with 24-hour access to experts and the latest software performance improvement tips. It is only suitable for on-premise applications, middleware products, and databases.

What are the pros and Cons of each platform? 



oracle cloud


  • A wide range of reach.
  • Tools, analytics, management, and security, can be paired with instances.
  • User-friendly.
  • Offers innovations in the form of cognitive instances.
  • Offers all other products by Microsoft.
  • Many users often opt for it.
  • It’s easy to use with the provision of resources and scalability.
  • It can be used across different organizations, including small-scale enterprises.


  • The metrics can be hard to understand.
  • It’s quite costly compared to Azure and Oracle Cloud.
  • Migrating to other cloud platforms is difficult.
  • It can be complex to use.
  • It can be confusing for a user with a larger company.
  • There are hidden fees that come with data transfers.
  • There’s an issue with their customer support.
  • It’s not quite easy to integrate with other tools.
  • Navigating through the platform is also a complicated task.
  • Its low-end services are limited, as it focuses on high-end.

How do I choose the right cloud service provider for my business?

With the many cloud computing platforms in the market, choosing one for your business can be daunting. However, a few factors can help narrow down your options.

Here, we’ll be comparing 3 aspects of these platforms that will help you decide better which one is best for you.

  • Cost

    The costs of instances are slightly alike with AWS and Azure, considering that Azure charges $70/month and AWS $69/month per minimum instance. However, Oracle Cloud has lower costs than the other two giants.

  • Services 

    While AWS provides computing services through EC2, Azure, and Oracles offer services through Virtual Machines. In addition to their computing services, AWS, Azure, and Oracle offer networking, storage, database management, and hosting services.

  •  Security 

    Oracle cloud provides end-to-end security and clarity and control over cloud resources.  However, defined security roles come with a permission control feature with AWS. Azure’s security simply provides permissions on the entire account.

  • Features and Tools 

    AWS offers an on-premise infrastructure, EC2, servers in the cloud and app integrations. Oracle Cloud offers analytics cloud, app development and virtual cloud network. Azure has developing tools like AzurePing, cloud explorer, SQL database migration wizard, Azure developer portal.

  • Customer support 

    AWS provides multilingual and localized customer support on 4 levels. Azure’s customer support is similar to AWS’ in the number of levels and prices. However, Oracle isn’t quite praised for its customer support, considering it’s tailored for specific customers, so it’s insufficient for users.


In summary, with AWS being the leader of the pack, it’s safe to say that your decision should be easy to make, especially considering its features and customer support. 

However, you should tilt toward Azure if you’re on a budget and need quality customer support and user-friendly features.

Nonetheless, if your project requires SaaS customer support and a top-tier security option, you should focus more on Oracle Cloud.

About the author


Youssef is a Senior Cloud Consultant & Founder of

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